_ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. If System Restore fails access the Command Prompt to try Option Five here to unlock F8 Advanced Boot Options in Windows 10 to reach Safe Modes. If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.Īfter it loads, on second screen, choose Repair Your Computer, then Advanced Troubleshoot Options, then System Restore. Ĭhoose the boot device as a UEFI device if offered. Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key.
Boot mode uses different drivers so mouse and keyboard should work. If no other method works it may be necessary to create Windows 10 Installation Media on another PC. īut if you can't get into Safe Mode try Advanced Startup Options by whichever method works here. If necessary you can perform these operations in Safe Mode. Then if it reinstalls and causes the same problems, uninstall it again and block it using Method Two here.
You might also be able to get back before it via System Restore. This led me to believe it could be a hardware issue (moisture etc.) however the new keyboard i order for my vostro 1014 (dell) laptop had the same issue, hence leading me to believe it is a software issue i.e.
If uninstalling that Update doesn't resolve it, unisntall all others from when this problem began. Only the keys, Home, End, Right & Left direction keys arent responding.
I would try uninstalling it at Settings > Update & Security > Windows Update > Installed Update History. I will give you steps to recover from both Windows and in Repair Mode that uses different drivers and should work if Windows won't. Right click the item for your computer's keyboard and select 'Scan for Hardware Changes.' The Device Manager will test your keyboard and indicate whether there is problem. Many problems are caused by the recent Cumulative Update for Version 1709. To test your keyboard connection, open Windows Device Manager (located under 'System' in the Control Panel). I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.